1272 Anzac Ave
Kallangur QLD 4503

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ATTENTION:

Dr Gabrielle has had a family emergency and is unable to see or contact patients at this time. She apologises sincerely for any inconvenience this causes.

Dr Jo has kindly offered to assist as many of Dr Gabrielle’s patients as possible during this time, however, she will be available for Telehealth appointments ONLY as follows

Sat 5th: 6pm – 10pm

Sun 6th: 12pm – 6pm

Mon 7th: 6pm-10pm

PLEASE NOTE: If this is a MEDICAL emergency or if in doubt please call 000 or go to your nearest hospital emergency department.

For Minor injuries please attend your nearest satellite clinic.

For those who need a home visit please call the Home Dr Service.

Please read the clinic news updates page of this website for information as to our new building updates, relocation and temporary clinic procedures.

DO NOT COME TO THE ANZAC AVENUE ADDRESS AS IT IS STILL A CLOSED WORK SITE.

About Us

Caring Medical Centre is a bulk billed clinic for eligible Medicare or DVA holders, which aims to provide rural GP health care in a city environment.

We endeavour to give our patients the time and support they need as much as possible. This sometimes causes appointments to be delayed and we ask that you are patient and understanding that this may happen due to the way our doctors provide patient care.

Mask Policy

COVID-19, FLU and all the many variants of each going around… ONGOING – NO MASK, NO ENTRY!

Please be advised that it is Caring Medical Centre’s policy, that ALL persons entering the clinic (as either patients or visitors) MUST wear a face mask which covers their nose and mouth. Our staff are required to wear masks or face shields unless medically exempt.

As many of our patients are vulnerable to potential COVID19 infection as well as other contagious viral infections, and as our Drs visit nursing homes and vulnerable, house bound people, we do ask that while you are in the surgery that you wear a mask at all times. Should you choose not to wear a mask, are medically exempt or have forgotten one please do not enter but let staff know you are here and wait outside or in your car and we will call you in at your turn.

If you have ANY COVID type symptoms such as a runny nose, cough, fever, headache or sore throat please assume you are contagious.

Please also understand, that at the direction of management, our reception staff have set protocols they must adhere to in order to keep everyone safe from potential infections including our Drs and staff so that we can continue to provide ongoing care to our patients. Do not abuse them for following our clinic’s policies and procedures.

No mask, no entry!

Zero Tolerance Policy

We have a ZERO TOLERANCE POLICY for:

  • Rudeness
  • Abuse or aggression towards our staff (no matter whether written, verbal, or physical).

CONSEQUENCES for breaching our zero tolerance policy:

  • You will be requested to leave the practice and will not be seen.
  • A note will be placed on your file.
  • You will not be allowed to return to the practice.

POLICE WILL BE CALLED IF OUR STAFF FEEL UNSAFE IN ANY WAY!!!

Thank you for your understanding, patience and adherence to our procedures.

No Walk-ins, No Parking in the Carpark

  • We are not a walk-in clinic.
  • Do not just turn up.
  • Do not park in the carpark.

Caring Medical Centre is primarily an after-hours Medical Centre, with hours as listed. Should you ring at other times, the phone will be directed to our message system. There is no facility to leave us a message. A recorded message will notify you of our hours and any changes in our opening hours or days for the month, emergency contact details and other important information. If your call goes to this system during our operating hours, it means the receptionist is busy and unable to take your call. Please hang up and try again. Home Doctor Service is available should you wish to call them on 13 SICK.

After Hours

Dr Gabrielle is our after hours doctor. Her hours and any changes are as shown on this page.

Dr Gabrielle’s appointment system works on a different model of care for our after-hours General Practice.

Dr Gabrielle’s clinic is primarily a call up service – when Dr Gabrielle’s clinic commences is when calls begin and we place your name on that clinics list.

PLEASE NOTE: WE DO NOT PRE-BOOK DR GABRIELLE’S APPOINTMENTS.

We triage sick people, small children and elderly patients and take into account their circumstances. We are extremely busy within that first hour, so should your call not be answered, keep trying. Due to this, we are often booked well into the late hours of the shift within that first hour. If you are happy to stay awake, then we will see you during that clinic. Basically, we keep seeing people until they stop wanting to come.

If you are unable to attend your appointment when we call back, the receptionists will negotiate a time that better suits you. Our phone system transfers over at 9.45pm and no incoming phone calls will be answered.

Thus, if you have had a recent accident or serious health issue, let the receptionist know when you ring.

If it is more appropriate for you to go to hospital, the receptionist will check with the doctor and let you know the decision. Otherwise, they will get you in as soon as possible.

We try to minimise numbers in the waiting room – this way, you can get on with your busy life, there is less risk of cross infection from other people in the waiting room and everyone doesn’t get grumpy being in the same small space. However, there will be times when people take longer than expected or emergencies come in. All we ask is that if you want us to give you as much time and attention as you need, you try to be patient with others needing extra time and attention as well.

Daytime

Dr Joanne Woodford is our daytime doctor and appointments are booked prior to the day.

Patients please note: Dr Woodford will be unavailable for Saturday appointments during July but will resume these in August by prior appointment ONLY.

Dr Woodford’s days have changed as of July 1st. Her days and hours are shown on this page.

To book an appointment please call during Dr Woodford’s clinic hours to find an available appointment. Dr Woodford’s appointments are limited and she endeavours to give everyone the time they need so please be aware of this and request an extended appointment should you need one. As she does book up quickly, waiting lists may apply. Urgent bookings for serious illness or accidents will be given priority where possible. If it is more appropriate for you to go to the hospital, the receptionist will check with the Dr and let you know promptly.

Correspondence

All correspondence should be posted to:
Caring Medical Centre
PO Box 421
Kallangur QLD 4503

PLEASE NOTE: we do not use email for patient contact or information. Please use mail, fax or medical objects.

Dr Gabrielle October Changes

OCTOBER
Wed 2ndClosed
Fri 4thClosed
Sat 5th6:00pm – 10:00pm
(Telehealth ONLY)
Mon 7th10:00am – 10:00pm
Wed 9thClosed
Thu 10th4:00pm – 10:00pm
Wed 16thClosed
Fri 18thClosed

Normal Hours

G = Dr Gabrielle, J = Dr Jo

Sunday10:00 am – 10:00 pm G
Monday4:00 am – 10:00 pm G
TuesdayClosed
Wednesday9:00 am – 2:00 pm J
4:00 pm – 10:00 pm G
Thursday9:00 am – 2:00 pm J
Friday4:00 pm – 10:00 pm G
Saturday4:00 pm – 10:00 pm G